Level 1. 10-02-2016 02:30 PM. Product: Probook 4540s. Operating System: Microsoft Windows 10 (64-bit) My HP Probook 4540S webcam has stopped working after Windows 10 update KB3194496 was installed. I installed the HPUniversal camera Driver but the webcam still doesn't work. Prior to the KB3194496 update the webcam worked perfectly.
Use Win + R shortcut keys to open the Run command. 2. Type regedit and click OK to launch Windows registry. 3. Go to: HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows Media Foundation > Platform. 4. Right-click on the Platform folder and then select New > DWORD (32-bit) Value. 5. Name the value āEnableFrameServerModeā.
In Windows, search for and open Device Manager. If there is no Imaging devices category listed, select Action, then Scan for hardware changes. If Device Manager does not recognize the webcam after the scan, use Microsoft System Restore to go back to a time when the webcam was working properly. And, also check for camera privacy switch.
If problems persist, continue using these steps. Right-click the name of the webcam in the Images Devices category (HP Webcam-101 or Microsoft USB Video Device), and select Update Driver Software. Click Browse the computer to select a specific USB Video Device driver. Double-click Imaging Devices to expand the list of webcam drivers, right
Fix 3 Roll back the camera driver. In Device Manager, right-click (or press and hold) on your camera, and then select Properties. Select the Driver tab, select Roll Back Driver, and then choose Yes. (Some drivers donāt provide this option. If your driver doesnāt have Roll Back Driver available, go ahead to the next fix.)
Sometimes, a webcam that was working in one of the preinstalled programs suddenly stops working after installing Windows updates or after installing a recommended update your webcam software. To resolve this issue, reinstall the original HP Webcam-101 or Microsoft USB Video Device driver.
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hp webcam not working
